The sole focus of this program is to ensure we at Heart House can deliver the highest quality hospice care to our community. Every program will be impacted and enhanced with this investment. It is imperative that existing operating structures and systems meet the demands of the mission and that we are continually on the cutting edge of effectiveness and efficiency. It is therefore critical that we recruit, keep and grow the leadership capacity of the very best staff and volunteers to ensure the very best of a special kind of caring.