FAQ

What is Hospice Palliative Care?

Hospice palliative care is aimed at relieving suffering and improving the quality of life for persons who are living with, or dying from, advanced illness or are bereaved.

Palliative care is a special kind of health care for individuals and families who are living with a life-limiting illness that is usually at an advanced stage. The goal of palliative care is to provide comfort and dignity for the person living with the illness as well as the best quality of life for both this person and his or her family. A “family” is whoever the person says his or her family is. It may include relatives, partners and friends.

An important objective of palliative care is relief of pain and other symptoms. Palliative care meets not only physical needs, but also psychological, social, cultural, emotional and spiritual needs of each person and family. Palliative care may be the main focus of care when a cure for the illness is no longer possible. Palliative care services help people in later life who are ill to live out their remaining time in comfort and dignity.

Palliative care services are helpful not only when a person is approaching death but also during the earlier stages of an illness. Palliative care may be combined with other treatments aimed at reducing or curing the illness, such as chemotherapy. Families also benefit from support when their loved one is dying and after his or her death.

Source: Canadian Hospice Palliative Care Association

What Services Does Heart House Hospice Offer?

Heart House Hospice offers a wide array of programs and services to meet the unique needs of the individuals, families and friends we help. Our core programs and services include: psychosocial support, end of life information, education and connecting to resources, in home visiting volunteers, complementary therapy programs, weekly day program, spiritual support, palliative training, and individual and group bereavement support.

A complete description can be found in the “We Can Help” section of our website.

How much does hospice care cost?

There are no costs to the people who use our services. We rely on a caring community to raise $500,000 on an annual basis to provide our services at no cost to those we support.

Who benefits from Heart House Hospice services?

Heart House Hospice provides support for individuals who have been diagnosed with a palliative illness. We also provide support to the person’s family and friends.

How is Heart House Hospice funded?

The Ministry of Health provides approximately 50 percent of our total budget. We rely on a generous and caring community to raise the remaining dollars. These funds come from individual donors, corporations, community groups, service clubs, bequests, in-memoriam gifts, foundations, our signature events (including our Annual GalaHandbags for Hospice, and Golf Fore Hospice), and community events that support our work.  For more details on how you can support Heart House Hospice, please contact our fundraising staff at 905-712-8119 x 234.

Who can refer a person to Heart House Hospice?

As long as you have the permission of the individual, anyone can make a referral to Heart House Hospice.